Privacy Policy
1. Introduction
At Growing Into Silence, accessible via www.growingintosilence.com, we recognize and respect the fundamental right to privacy and are committed to protecting the personal information of our users, visitors, and customers. This Privacy Policy outlines our principles and procedures in handling your personal data and demonstrates our commitment to upholding the highest standards of data protection in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors to growingintosilence.com and to any associated services, digital communications, hosted content, and online platforms provided by Growing Into Silence. The data controller responsible for your personal data is Growing Into Silence. For all inquiries, please contact [email protected].
3. Categories of Data Processed
We may process the following categories of personal data:
– Usage Data: This includes data about how you use growingintosilence.com, such as browser type, IP address, referring URLs, pages viewed, session duration, and interaction data.
– Account Data: When creating or managing an account, we collect and process your full name, email address, login credentials, residential or mailing address, and telephone number.
– Profile Data: Information regarding your preferences, behaviors on our site, purchase history, saved preferences, chosen settings, and other profile-related content.
– Communication Data: This includes all data from your interactions with us, such as emails, customer service communications, inquiries submitted through contact forms, and chat logs.
– Technical Data: Device details including type, operating system, device identifiers, language settings, browser configurations, and other system-level information.
– Transaction Data: Payment information (processed securely through third-party payment processors), billing addresses, order history, delivery preferences, and fulfillment details.
– Preference Data: Marketing consents, chosen communication channels, topics of interest, and records of your preferences regarding newsletters or promotional content.
4. Legal Bases for Processing
We process your personal data based on one or more of the following legal bases:
– Contractual Necessity: Where the processing is necessary for the performance of a contract, such as when you create an account or complete a purchase on growingintosilence.com.
– Consent: Where you have explicitly given us your consent to process data for specific purposes, such as subscribing to newsletters or participating in surveys.
– Legitimate Interests: When it is within our legal interest to improve our services, conduct analytics, prevent fraud, or personalize user experience without overriding your individual rights.
– Legal Obligation: Where we are required to process your data to comply with a legal or regulatory obligation.
5. Your Rights Under Data Protection Laws
Subject to applicable privacy laws, you have the following rights regarding your personal data:
– Right of Access: To obtain confirmation and details of how your personal data is used.
– Right of Rectification: To request corrections to inaccurate or incomplete data.
– Right to Erasure: To request deletion of your personal data when no longer necessary for the purposes collected.
– Right to Restrict Processing: To request that we limit the way we use your data where applicable.
– Right to Data Portability: To request transfer of your personal data to you or a third party in a structured, commonly used, machine-readable format.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We deploy comprehensive technical and organizational measures to protect your data, including but not limited to:
– Encryption of data both in transit and at rest
– Role-based access control to restrict unauthorized access
– Regular, secure backups of systems and databases
– Employee training on data protection and confidentiality
– Ongoing monitoring to detect and respond to cybersecurity risks
7. International Transfers
Your personal data may be transferred to and processed in jurisdictions outside your country of residence. Where data is transferred internationally, especially outside the European Economic Area, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the EU Commission, to maintain the level of protection required by applicable law.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including the following:
– Usage and Technical Data: retained up to 14 months for analytics and platform optimization
– Account and Profile Data: retained for the life of the account and up to 6 months post-deletion for administrative purposes
– Transaction Data: retained for up to 7 years for financial and legal record-keeping
– Communication Data: retained for up to 3 years for customer service improvement and record validation
– Marketing Consent Data: retained until withdrawal of consent or up to 2 years of inactivity
9. Cookie Policy
We use cookies and similar technologies to enhance user experience and collect analytical data on growingintosilence.com. The types of cookies we deploy include:
– Essential Cookies: Required for the core functionality of our website and to allow you to use its features.
– Functional Cookies: To remember your choices and personalize your experience.
– Performance/Analytical Cookies: To collect statistical information on website usage, including how visitors interact with content, page load speeds, and navigation patterns.
10. Cookie Management and GDPR/CCPA Compliance
You may manage your cookie preferences at any time via your browser settings or our website’s cookie management tool. Under the GDPR and CCPA, you have the right to:
– Opt-in or opt-out of non-essential cookies
– Request information about third parties who may set cookies
– Prevent tracking and data sharing with third-party platforms
We respect your browser’s privacy signals (such as Do Not Track headers) and do not sell, rent, or disclose your personal information in breach of these preferences.
11. Children’s Privacy
Growing Into Silence does not knowingly collect or process personal data from children under the age of 13. If a parent or guardian believes that we have inadvertently collected information from a child, they are encouraged to contact us immediately at [email protected], and we will take immediate steps to delete such information from our systems.
12. Policy Updates and Notification
We reserve the right to review and modify this Privacy Policy at any time to reflect changes in applicable law or our data practices. Any material changes will be communicated prominently on growingintosilence.com or, where appropriate, through direct notification to registered users. We encourage users to review this policy periodically to stay informed of how we collect and protect personal data.
13. Contact Information
For all inquiries regarding this Privacy Policy, exercising your data rights, or concerns related to your personal information, you may contact us at:
Email: [email protected]
We are fully committed to compliance with all applicable privacy regulations, including GDPR and CCPA. If you have any questions or concerns relating to how your personal data is handled, please don’t hesitate to reach out.